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Intelligent agents offer – 12 Chatbots groups

Chatbots, examples of intelligent agents in AI, bring increased efficiency to both large and small businesses.

banks chatbot
Banks and Insurance
Financial institutions and insurance companies use intelligent agents solutions to provide customers with account information (IBAN, current balance, etc.), information on rates, interest and payment terms, to provide support services when opening a new account, obtaining loans and simulations, to conclude insurance policies, etc. For example, a banking chatbot can also be used to run personalized marketing campaigns and measure customer satisfaction.
A clothing or shoe store chatbots can be a buyer’s dream when he can’t have a patient salesman who can help him make the most advantageous choice of clothing or footwear. For the presentation of the new range of products or promotional offers, the intelligent agents can show a total involvement. Thus, through the advanced processing of requests, the chatbot fulfills its dual role of customer advisor and “the most diligent seller” in the store.
media chatbot
Large content providers such as TechCrunch, BBC, National Geographic are already using media intelligent agents to increase the speed of information dissemination. Bots who write news have no equal. Using the standard RSS distribution method, media chatbots automatically aggregate site materials and translate them to your audience based on your settings. Regular chatbots notifications ensure that subscribers are always up to date with the launch of new posts. 
intelligent agents cars chatbot
A car dealership intelligent agents simplifie customer interaction and automates vendor workflows and communication. The car dealer’s chatbots processe multiple specific questions related to buying a car, insurance and loans. Organizes and schedules test-drive activity. It helps potential customers pick up a car and identify the right accessories 24/7 without the involvement of a consultant. The recommendation is based on the customer’s preferences and the range available. 
houses chatbot

A real estate chatbots make buying or renting a property easier and more convenient. Instead of loading agents with hundreds of requests from buyers or investors, the intelligent agents takes over and processes all online queries 24/7, increasing the conversion rate threefold. Customers have quick access to information about various residential and / or commercial spaces without having to search the site in length and breadth (often without success). The real estate chatbots answer typical customer questions and offers them relevant offers .

chatbots event

Using intelligent agents for events simplifies the activity of the organizers and offers a pleasant experience to the beneficiaries and guests. An event, whether we are talking about a conference or a wedding, involves a lot of work before and after the event. There are many details to set: agenda, location, participants, invitations, menu, etc. All of this involves retrieving and delivering information, which consumes a lot of time and resources. Beyond simplification, event chatbots can process multiple requests at once and thus help increase revenue.

micellaneous chatbot

The use of a chatbots system has a major impact on the business, both in terms of reducing the pressure on human resources and increasing the quality of customer relations. A chatbot, for example, provides automatic customer support 24/7 in an extremely scalable way. For any activity, from the users’ point of view, there are some basic questions. There are, of course, similar answers to these questions each time users ask similar questions. In this case, chatbots is the best solution to answer these common questions.


Using a legal Chatbot is the chance of any law firm that does not want to neglect old or potential clients. The chatbot can automatically pick up and assign phone calls and online requests, depending on the pre-set rules: staff availability, specializations, experience, etc. In this way, you have immediate access to information about what the applicant wants, respecting the conditions of confidentiality and without having to repeat it. This way you prepare for the meeting in advance and you will make a good impression from the beginning.

human resources

Intelligent agents solutions are increasingly being used in human resource management. At present, an HR chatbot is no longer used only to record job applications, deliver usual information and take feedback from employees or their requests, but can also perform archiving, bidding, notification, etc. activities. Moreover, the new generations of chatbots can also conduct preliminary job interviews, thus contributing to the rapid HR. Chatbots enable HR teams to engage with each employee individuallyresolution of staffing needs.


The use of intelligent agents technology for hospitality covers a wide range of services: from searching for accommodation (depending on different criteria: location, period, prices, etc.), making reservations, making check-in / check-out operations, responses to specific service requests, up to the sending of messages to customers to announce changes, providing recommendations on tourist attractions, restaurants, transportation services, etc.

Restaurants also use chatbot solutions for the hospitality industry, as they can quickly increase customer satisfaction. Chatbots can offer services for picking up and planning reservations, confirming them.

market chatbot

sales chatbot acts as a consultant or expert, being able to have conversations with customers or potential customers, negotiate or register an order. Marketing departments can also use the information collected by chatbot systems as well as conduct personalized marketing campaigns and measure customer satisfaction.Chatbots can help automate marketing communication and ensure instant and timely responses to customers. By making conversational AI chatbots a part of marketing initiatives, your business can also push customers seamlessly through the sales funnel and drive conversions.


Intelligent agents  helps in the healthcare sector by automating all the repetitive, and lower-level tasks that a representative would do. Chatbot algorithms are trained on massive healthcare data including disease symptoms, diagnostics, markers, and available treatments. Public datasets are used to continuously train chatbots, such as COVIDx for COVID-19 diagnosis, and Wisconsin Breast Cancer Diagnosis (WBCD). Conversational chatbots with different intelligence levels can understand the questions of the user and provide answers based on pre-defined labels in the training data.Chatbots ask patients about their current health issue.

structure of intelligent agents