RolaxIT

THE FUTURE OF COMMUNICATION BETWEEN HUMANS AND MACHINES

[email protected]
+447955086839

Chatbots

They are docile, they learn quickly, they work overtime, they don't ask for extra money for overtime and no rest, free or "medical" holidays. With such qualities, it is no wonder that chatbot systems have begun to be "employed" everywhere: from banks and insurance companies, universities and hospitals, to restaurants, hotels and travel agencies....

Read More
Chatbots - Rolax IT

This is a simple question that we hear from most customers. It is justified by the curiosity about a new technology, but especially by the desire to understand the financial effort involved in using a chatbot and a cushioning projection. Obviously, the structure and cost of a chatbot can vary greatly, depending on the goals of the recipient. Because the chatbot is not a plug and play product, building one involves...

Read More

The world of communication is moving away from voice calls to embrace text and images. In fact, a survey by Facebook states that more than 50% of customers prefer to buy from a business that they can contact via chat.¹ Chatting is the new socially acceptable form of interaction. It enables brands to reach out to their customers anywhere, anytime. By providing easy access to service...

Read More

In the history of Chatbot , the year 2020 will be remembered as the year in which chats made their presence difficult to ignore. One of the most discussed and watched commercials in Super Bowl 2020 was the one for Amazon Alexa with Ellen DeGeneres and Portia de Rossi. When a company decides to pay millions of dollars for a 30-second ad during a break,...

Read More
medical-field

Although biologically man remained unchanged, medicine was constantly advancing thanks to technology. Artificial intelligence, virtual reality, nanotechnology, sensors, video collaboration or 3D printing are just a few of the recently adopted innovations that are fundamentally changing the world of healthcare. RolaxIT Innovation, a technological start-up in Romania, proposes to the medical field a package of services based on Artificial Intelligence and [...

Read More

RolaxIT Innovation, a start-up focused on the application of new technologies in business, has launched Scriptoman, an artificial intelligence transcription and translation service based on Artificial Intelligence. Available as an online service, Scriptoman allows fast transcription of long recordings and offers over 90% accuracy. The service includes an editor that signals the level of trust associated with a transcribed or translated word, allowing users to...

Read More
communications waves

Communication services are one of the most sensitive areas in terms of customer relations. Modern consumers have become increasingly demanding, wanting real-time interaction, paperless contractual relationships, and instant answers. That's why long queues in the call center, limited IVRs as options as well as visits to physical stores are elements that affect the customer experience. For such challenges, we have prepared a series of services...

Read More

The queues at the counters of public institutions in Romania have surprisingly disappeared. But do not rejoice prematurely, it is not a success of digital transformation, but an effect of recent military ordinances and social distancing. Digitization is a constant goal for public authorities in Romania. And if in recent years investments have been directed mainly to IT infrastructure (hardware, applications, databases) it is expected that in the...

Read More
transcript audio to text

Requests for support / support have grown exponentially in the last month, for most companies that interact directly with customers / the public. In Romania, online sales have increased by values ranging from 25% (traditional retailers) to 300% (sports equipment suppliers) and even 7-800%, in the case of companies that deliver food at home. We've selected a few customer support activities that can be quickly...

Read More