Modern technology is changing labor relations, and using a legal chatbot is becoming not only necessary but also very cost effective. This is also confirmed by Gartner analysts, who estimate that in just three years, a quarter of the requests received by law firms will be handled by "Lawbots"....
Read MoreIf you had to " hire " a chatbot in your company to take over from the customer service department, what would you choose - a "classic", rule-based one, or an "advanced" one that uses artificial intelligence? Of course, the temptation is great and most would lean towards "smart" chatbots, able to understand various requests, to dynamically adapt their answers, to learn on their own, etc...
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Chatbot systems are about to make a real revolution in the hotel industry, an area where the quality of services and the level of customer support are essential. Obviously, the field of "hospitality" must excel in everything that means customer relations, beyond the number of stars or daisies and the value for money....
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2020 will mark the widespread use of chatbots in business. All analyzes converge to a similar conclusion, the market will reach an average annual growth rate of 30% and adoption will expand. However, we will not reach the level of optimism expected by "Business Insider", which estimated 4 years ago that 80% of companies will use such software tools in 2020)....
Read MoreWelcome! We are a young company with a rich history. Although it may seem like a paradox, it reflects reality. RolaxIT is a tech start-up initiated by Gheorghe Rusu, a long-time entrepreneur in the local IT industry, associated with projects such as Interglob and Euroweb.After several years of activity in the UK and collaboration with Amazon within the Alexa project, Gheorghe Rusu returned to...
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What is a chatbot? Built on Machine Learning / Deep language algorithms and neural network models / artificial intelligence, a chatbot is software that can engage in human-like conversations. Conversations with users are conducted through a chat interface, using text or voice / auditory methods.Advances in artificial intelligence and the complementary components of Machine Learning and Natural Language Processing (NLP) lead to the construction of...
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