Welcome! We are a young company with a rich history. Although it may seem like a paradox, it reflects reality. RolaxIT is a tech start-up initiated by Gheorghe Rusu, a long-time entrepreneur in the local IT industry, associated with projects such as Interglob and Euroweb.After several years of activity in the UK and collaboration with Amazon within the Alexa project, Gheorghe Rusu returned to...
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What is a chatbot? Built on Machine Learning / Deep language algorithms and neural network models / artificial intelligence, a chatbot is software that can engage in human-like conversations. Conversations with users are conducted through a chat interface, using text or voice / auditory methods.Advances in artificial intelligence and the complementary components of Machine Learning and Natural Language Processing (NLP) lead to the construction of...
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Despite appearances, chatbot systems are not a current creation. An economic historical perspective ideas appeared in the middle of the last century, when Alan Turing, one of the pioneers of computer science, wondered if machines could think and set the parameters by which a machine would pass as intelligence. As computers began to develop, the first programs were able to simulate conversation based on...
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Chatbots can be operational non-stop, engaging with customers 24 hours a day, 365 days a year with immediate and impeccable service. Having good customer service around-the-clock has a positive impact on your customer satisfaction and retention. ...
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