Voicebots vs. Chatbots
VoiceBots vs. ChatBots 1.Introduction: Understanding Voicebots and Chatbots With the rapid advancements in technology, businesses are increasingly turning to automated solutions to enhance customer service and streamline operations. Two popular options in the realm of automation are voicebots and chatbots. Voicebots utilize voice-based interaction, enabling users to communicate with the system using speech, while chatbots rely on text-based communication. Understanding the differences and benefits of each can...
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