Artificial Intelligence (AI) is becoming more involved in daily life. Besides the certain benefits in various industrial areas, AI systems enter into our daily life via our interaction to various services from booking a room to complex control upon Smart House.
Artificial Intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems.
Conversational AI systems are computers that people can interact with simply by having a conversation, our most natural form of interaction. In short, it is what allows us to talk to voice-driven technologies and ask about the weather, order products online, and even call a cab, simply by using the language we already know
With conversational AI, voice-enabled devices are finally starting to enable the sort of magical interactions we’ve dreamed of for decades (remember: Star Trek computer). Through a voice user Voice User Interface (VUI) voice services can communicate with people in ways that feel effortless, solve problems, and get smarter over time.
Natural Language Programming (NLP) is a branch of artificial intelligence that deals with analyzing, understanding and generating the languages that humans use naturally in order to interface with computers in both written and spoken contexts using natural human languages instead of computer languages.
NLP helps computers communicate with humans in their own language and scales other language-related tasks. For example, NLP can make possible for computers to read text, hear speech, interpret it, measure sentiment and determine which parts are important.
Chatbot is programming that simulates the conversation or “chatter” of a human being through text or voice interactions.
Chatbot virtual assistants are increasingly being used to handle simple, look-up tasks in both business-to-consumer (B2C) and business-to-business (B2B) environments.
The addition of chatbot assistants not only reduces overhead costs by making better use of support staff time, it also allows companies to provide a level of customer service during hours when live agents aren’t available.